Inmate Visitation

• All Remote video visits take place through ViaPath’s GettingOut video visitation service and cost $0.25 per minute. These visits are only charged for visit time you use.
• Only your incarcerated loved one can initiate a video visit with you at any time with the on demand “Visit Now” feature. Friends and family cannot pre-schedule video visits from outside the facility by using “Visit Now” in our system – this type of visit can only be initiated by an inmate.
• You can receive video visits from anywhere outside the jail with the GettingOut Visits mobile app for Android or iOS.

IMPORTANT: All onsite video visits are currently suspended.

Remote visitation for attorneys, case managers, medical officials or other professions whose video visits with an inmate should not be recorded and/or charged, must go to a MCSO Visitation Center, either 4th Avenue Jail or Lower Buckeye Jail, with your State Bar card and a government-issued ID to verify your status as an attorney visitor.

• All non-privileged video visits are subject to monitoring and recording by the Maricopa County Sheriff’s Office.
• Objects in your residence, including but not limited to, furniture, photographs, or other personal items, may be clearly visible behind you during your visit.
• Visitors must be at least 18 years old to have an approved MCSO/ViaPath visitation “Friends and Family” account to have a remote video visit.
• Visitors under the age of 18 must be accompanied on-screen by an adult at all times during a visit.
• “Friends and Family” are only permitted to create and use one account. Any additional (duplicate) accounts are subject to suspension and being blocked from further use.
• “Friends and “family” may only use their own account. The use of another's account will result in a restriction being placed on that account and that account is subject to being blocked from future use. If the use of another's account is done by a person already on restriction, that restriction may be extended for addition rule violations.
• All inmates and visitors must be able to be identified during the visit. If either party is unable to be identified, the visit may be terminated and additional discipline/restrictions may be placed.
• Rules regarding dress code, use of electronic devices, drug activity, and other conduct while onscreen during visits will be strictly enforced. Violation of any rules will result in the cancellation of the visit, will result in a 30-day restriction on the visitor account, could lead to the visitor being barred from further visitation at the discretion of MCSO staff, and the inmate may be subject to disciplinary action.

• Nudity, self-stimulation or ANY signs of sexual activity by either the visitor or the inmate will not be tolerated.
• Violation of these rules will result in the cancellation of the visit, will result in a 30-day restriction, and could lead to you being barred from further visitation at the discretion of MCSO staff. It is not required that MCSO staff see genitalia or explicit activity of any kind to impose a 30-day restriction or impose a permanent ban.

All visitors and inmates must always remain fully and properly dressed for a visit.

Violations to the dress code include, but are not limited to:

• Wearing see-through clothing, sheer blouses or excessively revealing clothing.
• Any full or partial nudity.
• Wearing swimming attire.
• Clothing which is above mid-thigh, to include cutoff shorts.
• Display of any undergarments.
• Wearing tank tops, halter tops or any garment that may expose excessive cleavage.
• Excessively tight clothing.
• Wearing clothing that may display paraphernalia, drugs, specific gang ties, name, insignia or logos.
• Shoes must be worn for on-site visitation.
• Inmates may NOT wear of any kind of head wear, unless it is an approved religious item worn appropriately.
• Inmates must be fully dressed during the entire visit.

• No taking any photos or video recordings of inmate(s).
• No additional cell phones or any other electronic device use allowed during visits.
• Inmates may NOT request to be photographed or recorded.
• No accessing computers for social media, such as Facebook, Snap Chat. Etc.
• Posting of messages on the behalf of inmates will result in a 30-day restriction.
• Relaying messages to any other parties, excluding legal counsel, will result in a 30-day restriction.

• Display or use of drugs, alcohol, or being intoxicated during a visit will result in visit termination and restrictions being placed on the visitor.

• Inmates or visitor(s) may NOT engage in ANY gang activity or gang business. No showing of gang tattoos, gang hand signs, or displaying gang colors.
• Inmates are not allowed to have other inmates participate in any way during a visit.
• Visitors may NOT visit with any other inmate or multiple inmates. Visitors MAY ONLY visit with the scheduled inmate. If a visitor visits with anyone other than the scheduled inmate, a 30 day restriction will be placed on the visitor and both inmates are subject to disciplinary action.
• Inmates who relay messages will be subject to disciplinary action.
• Verbal abuse or disrespect by either party will result in visit termination.
• MCSO reserves the right to cancel, interrupt, or restrict visitors and visitation as a result of rule violations or conduct that disrupts the safety and security of the facility, staff or inmates.

Video Visitation Account Suspension Appeals

If a member of the public has had their account temporarily suspended, due to a rule violation, and believe the suspension was placed in error, they may appeal the suspension by SUBMITTING THIS FORM within 14 days of the suspension being placed. The FORM must be filled out completely. Any forms received after 14 days or that do not contain the required information may not be answered. An appeal submission by a suspended visitor does not guarantee that a suspension will be lifted, only that a review of all relevant non-privileged communications will occur in order to determine if the suspension is warranted. This impartial review will be conducted by a staff member other than the person who initiated the suspension on which the appeal is based. Only one appeal may be submitted for each suspension and must be submitted by the account holder of the affected account. Duplicate appeals will not be answered and will be closed as such.